Samba App Privacy Policy
To delete your account on Samba App, go to settings on the home page and then click delete account. This will delete all data from your account. You can also write to us at kontakt@sambaapp.se, the email must include your username, how many hints you currently have, ios or android and that you want us to delete your account permanently. If you delete your account on Samba App, you cannot get your account back, but you can choose to make a new account. If you permanently delete your account on Samba App, any hints and ad-free will be removed.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Username: You choose a username when creating an account
- Date of Birth: Used to verify that you are at least 13 years old
- Game Data: Your progress, level, score, and achievements
- Hints Information: Number of purchased and used hints
- Referral Code: Your unique referral code and the number of times it has been used
- Purchase History: Information about in-app purchases (processed by Apple/Google)
1.2 Information Collected Automatically
- Device Information: Device type (Android/iOS), operating system, unique device identifier
- Usage Data: How you interact with the App, features used, game sessions
- Timestamps: Last active time and account creation date
- Ad-Free Status: Whether you have purchased ad-free mode
- Local Data: Language and regional settings (used for currency display)
- Crash Reports: Technical information in the event of app crashes
1.3 Information from Third Parties
- Apple/Google: Purchase information from the App Store / Google Play
- Google AdMob: Advertising data and user interactions with ads
- Firebase: Backend data for player profiles, leaderboards, and user authentication
1.4 Public Data
- Leaderboard: Your username and score are displayed on the global leaderboard and visible to all App users
- Referral Data: Information about your referral invitations is stored to calculate bonuses
1.5 Age Requirements
- You must be at least 13 years old to use Samba App.
- Users under the age of 16 in certain countries (including Germany, the Netherlands, France, Spain, and Italy) may require parental or guardian consent to use this app. By using this app, you confirm that you have obtained such consent where required by law. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at kontakt@sambaapp.se and write the username it’s about, and we will delete the account and the data.
2. LOCAL DETECTION AND LANGUAGE SETTINGS
2.1 How We Use Local Data
We use your device’s regional settings (NOT GPS or precise location) to:
- Display prices in your local currency
- Adapt language and content
- Comply with local tax regulations
2.2 No GPS Tracking
We do NOT collect your precise geographic location via GPS. We only use the language and regional settings configured on your device. We do NOT store this information.
3. HOW WE USE YOUR INFORMATION
We use your personal data to:
- Provide and improve the App
- Manage your user account and game progress
- Verify that you are at least 13 years old
- Process in-app purchases
- Display relevant advertising (unless you have purchased ad-free mode)
- Manage the referral system and bonuses
- Send important messages about the App
- Analyze usage patterns to improve user experience
- Prevent fraud and abuse
4. APPLE AND GOOGLE PLAY DATA HANDLING
4.1 Apple/Google Data We Access
- Purchase receipts and transaction data
- Device and operating system information
- Unique device identifiers (for purchase verification)
4.2 Apple’s and Google’s Responsibility
Apple and Google handle all payment information. We NEVER have access to your credit card details, Apple Pay, Google Pay, or other payment methods. All purchases are governed by Apple’s and Google’s Privacy Policies.
5. GOOGLE ADMOB AND AD TRACKING
5.1 AdMob Data Collection
Google AdMob may collect the following data for advertising purposes:
- Device Identifiers: IDFA on iOS, Google Advertising ID on Android
- IP Address: For geographic targeting and fraud prevention
- Ad Interactions: Clicks, impressions, engagement
- App Usage Data: How you use the App
- Device Information: OS version, device model
5.2 Personalized Ads
AdMob may show personalized ads based on your interests. You can opt out of personalized ads:
- iOS: Settings > Privacy & Security > Apple Advertising
- Android: Google Settings > Ads > Reset advertising ID or opt out of ad personalization
5.3 Cookies and Similar Technologies
AdMob uses cookies and similar tracking technologies to:
- Measure ad effectiveness
- Prevent ad fraud
- Deliver relevant ads
- Track conversions
5.4 Third-Party Advertising Partners
AdMob may share data with third-party advertisers to display relevant ads. For more information, see Google’s Privacy Policy:
https://policies.google.com/privacy
5.5 Ad-Free Option
You can purchase “Ad-Free Mode” to permanently remove all ads and stop AdMob data collection.
6. FIREBASE AND BACKEND SERVICES
We use Google Firebase for:
- User authentication and account verification
- Database storage (player profiles, leaderboards, game data)
- Crash analysis and performance monitoring
Firebase may collect:
- Unique user identifiers
- Device and network information
- App usage statistics
- Authentication data
- Performance metrics
7. DATA SHARING AND THIRD PARTIES
We do NOT share your personal data with third parties except:
- Apple/Google: For payment processing
- Google: AdMob for advertising, Firebase for backend services
- Legal Requirements: If required by law
We NEVER sell your personal data to third parties.
8. YOUR RIGHTS (GDPR)
If you are located in the EU/EEA, you have the following rights:
8.1 Right of Access
You may request a copy of all personal data we hold about you.
8.2 Right to Rectification
You may request correction of inaccurate or incomplete information.
8.3 Right to Erasure (“Right to Be Forgotten”)
You may request deletion of your personal data, including:
- Your user account
- Game data and progress
- Date of birth
- Referral data
- Purchase history (where legally possible)
8.4 Right to Data Portability
You may request your data in a structured, machine-readable format.
8.5 Right to Object
You may object to certain processing of your personal data.
8.6 Right to Withdraw Consent
You may withdraw your consent to data processing at any time.
8.7 CCPA Rights (USA / California and Other States)
If you reside in California or other states with similar laws (such as Virginia, Colorado, Connecticut, Utah), you have the following rights:
8.7.1 Right to Know
You may request information about what personal data we collect, its sources, purposes, and third parties involved.
8.7.2 Right to Delete
You may request deletion of your personal data, except where required to:
- Complete a transaction
- Detect and prevent fraud
- Comply with legal obligations
- Enable internal uses aligned with reasonable expectations
8.7.3 Right to Opt Out of Sale or Sharing
We do NOT sell or share your personal data for direct marketing. You may opt out of any future sale or sharing.
8.7.4 Right to Non-Discrimination
We will NOT discriminate against you for exercising your CCPA rights.
8.7.5 Right to Correct
You may request correction of inaccurate personal data.
8.7.6 Right to Limit Use
You may request that we limit the use of your personal data.
8.8 PIPEDA Rights (Canada)
If you are located in Canada, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Understand how your data is used
- Opt out of certain data processing
- File a complaint with the Privacy Commissioner of Canada
9. HOW TO EXERCISE YOUR RIGHTS
To exercise any of your rights (GDPR, CCPA, PIPEDA), contact us at:
- Email: kontakt@sambaapp.se
- Company: Knanzo Games
- Country: Sweden
We will respond within 30 days. If more time is required, we will inform you.
10. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal data, including:
- Encryption during data transmission (HTTPS/TLS)
- Secure database storage via Firebase
- Regular security updates
- Restricted access to personal data
- Account authentication
No method of internet transmission is 100% secure, and we cannot guarantee absolute security.
11. DATA RETENTION
11.1 Retention Period
We store your personal data as long as your account is active. If you delete your account, your data will be deleted within 30 days.
11.2 Backups and Archiving
Backup copies may be retained for up to 90 days for technical reasons.
11.3 Legal Requirements
Some data may be retained longer if required by law (e.g. accounting or tax regulations).
12. CHILDREN’S PRIVACY
12.1 Age Limit 13+
The App is intended for users aged 13 or older. We do not knowingly collect personal data from children under 13.
12.2 Age Verification
We require your date of birth to verify that you are at least 13 years old. Users under 13 cannot create an account.
12.3 COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA) in the United States.
12.4 Parental Control
If you are a parent and believe your child under 13 has created an account, contact us at kontakt@sambaapp.se and we will delete the account immediately.
13. INTERNATIONAL DATA TRANSFERS
13.1 Data Storage
Your data is stored on servers in the EU and the USA (via Firebase and Apple/Google).
13.2 GDPR Safeguards
We ensure that data transfers outside the EU comply with GDPR through:
- EU–US Data Privacy Framework
- Standard Contractual Clauses (SCCs)
- Appropriate safeguards
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes take effect when published in the App. We will notify you of material changes via the App or email (if available).
15. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
- Email: kontakt@sambaapp.se
- Company: Knanzo Games
- Country: Sweden
16. SUPERVISORY AUTHORITY
If you are located in the EU and are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with your local data protection supervisory authority.
EU Countries
Sweden: Swedish Authority for Privacy Protection (IMY)
Website: www.imy.se
Norway: Datatilsynet
Website: www.datatilsynet.no
Denmark: Datatilsynet
Website: www.datatilsynet.dk
Finland: Office of the Data Protection Ombudsman
Website: www.tietosuoja.fi
Germany: Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Website: www.bfdi.bund.de
Austria: Austrian Data Protection Authority
Website: www.dsb.gv.at
Belgium: Belgian Data Protection Authority
Website: www.autoriteitspersoonsgegevens.be
Netherlands: Dutch Data Protection Authority
Website: www.autoriteitpersoonsgegevens.nl
France: National Commission on Informatics and Liberty (CNIL)
Website: www.cnil.fr
Poland: Personal Data Protection Office (UODO)
Website: www.uodo.gov.pl
Czech Republic: Office for Personal Data Protection
Website: www.uoou.cz
Romania: National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: www.dataprotection.ro
Portugal: National Data Protection Commission (CNPD)
Website: www.cnpd.pt
Italy: Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)
Website: www.garanteprivacy.it
Spain: Spanish Data Protection Agency (AEPD)
Website: www.aepd.es
England / United Kingdom: Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Scotland: Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Ireland: Data Protection Commission
Website: www.dataprotection.ie
North America
United States (California): California Attorney General – Privacy Enforcement and Protection Unit
Website: www.oag.ca.gov/privacy
Canada: Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
By using the Samba App, you confirm that you have read, understood, and accepted this Privacy Policy.
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